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How to make an order 

 

Please send your order to iceedu@yahoo.cn.

Your order should include following information:

 

Name:

 

Phone number:

 

Delivery Address:

 

Books that you want to buy:

 

 

Payment Terms

§  Bank transfer 

You can make payment to any one of the following bank accounts:

 

Account NameWANG Shuaiyu   (王帅予)

Industrial and Commercial Bank of China

A/C No: 6222 0212 0200 5447 835                          

China Construction Bank

A/C No6227 0015 4111 0042 392

China Merchant Bank

A/C No6225 8857 1636 3759

Bank of China

A/C No4563 5113 0011 2143 127

Guangdong Development Bank

A/C No6225 6834 2100 0493 568

You will be notified when the payment is received and your product will ship within 2 business days.

 

§  Cash on Delivery.

If you are in Hangzhou, I also can do the transaction in person. The payment method will be Cash on Delivery

 

§  Payment for all items must be made within 7 days after order is made.

 

 Shipping Information

§  Transit time is 3-7 business days from time of payment unless otherwise stated.

 

§  All orders are processed within 24 hrs after payment has been received.

 

§  All orders are delivered by Sign-for express service.

 

§  The store currently offers Free Nationwide Delivery, we deliver books to over 300 cities in China.  

 

Return & Refund

All items are 100% guaranteed to be delivered and in the condition stated in the listing.

 

Upon my determination that the goods is damaged, defective or the wrong item is shipped, I will either replace the item for you if still available or you may return it for a full refund. To be eligible for a full refund, you must return your item to us in the same condition you received it and the return must be postmarked within 7 days of receipt.

Note: I am NOT responsible for the shipping cost if customers choose to use more expensive Carriers (EMS, DHL etc.) to ship the goods back to me. 

 

If for any reason a customer returns an item that is not damaged, defective or incorectly shipped, your refund will not include the original shipping cost, plus there will be an additional deduction of 15% off the original price of the book for a restocking fee. Should we incur any return shipping charges, this amount will be deducted from your refund also.



All returns must be authorized. To obtain authorization to return items please email me at
iceedu@yahoo.cn

 

Any return requests must be initiated within 3 days of receipt via email.

 

 

If you have any inquiries, feel free to contact me:

E-Mail:  iceedu@yahoo.cn 

Tel: 0571-85976658

MSN: iceedu.info@gmail.com

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